Privacy Policy
Chiyewon Co., Ltd. (hereinafter referred to as the "Company") establishes and discloses the following Privacy Policy in order to protect the personal information of users of the website and comply with applicable personal information protection laws and regulations.
1. Personal Information Controller
The controller of personal information processed on this e-IFU website is as follows.
Company Name: Chiyewon Co., Ltd.
Address: 196, Donggureung-ro, Guri-si, Gyeonggi-do, Republic of Korea
Email: manager@chiyewon.com
Telephone: +82 31 568 1809
2. Categories of Personal Information Collected
The Company may collect the following information during the use of the e-IFU website.
2.1 Automatically Collected Information
When a user accesses the website, the following information may be automatically collected.
IP address
Date and time of access
Browser type and version
Operating system information
2.2 Information Directly Provided by the User
When a user requests a paper copy of the Instructions for Use or makes an inquiry, the following information may be collected.
Name
Email address
Telephone number
Mailing address
Product name or model name
Requested language
Details of the inquiry or request
The Company collects only the minimum personal information necessary for operating the e-IFU website and processing user requests.
3. Purposes of Processing Personal Information
The Company processes the collected personal information for the following purposes.
Operation and maintenance of the website
Processing requests for paper copies of the Instructions for Use
Responding to user inquiries
Website security management and prevention of unauthorized access
Identifying system errors, responding to service disruptions, and ensuring service stability
Compliance with applicable laws and regulatory requirements
The Company does not use the collected personal information for advertising, marketing, or purposes not specified in this Policy.
4. Legal Basis for Processing Personal Information
The Company processes personal information based on the following legal grounds.
Processing user requests
Fulfillment of obligations under applicable laws and regulations
Legitimate interests for the stable operation and security of the website
5. Retention and Use Period of Personal Information
The Company retains and uses personal information only for the period necessary to achieve the purpose of collection.
Records of requests for paper copies of the Instructions for Use, user inquiries, and related responses may be retained for the period necessary in accordance with applicable laws, regulatory requirements, or the Company's records management standards.
Automatically collected access logs and system records are retained for the period necessary for website operation, security management, and response to service disruptions, after which they are deleted or processed in a form that cannot be used to identify individuals.
6. Provision of Personal Information to Third Parties and Entrustment of Processing
In principle, the Company does not sell, lease, or provide users' personal information to third parties.
However, personal information may be provided in the following cases.
When required by law
When there is a lawful request from a government agency or regulatory authority
When necessary to process a user's request or protect the Company's legal rights
The Company may entrust external companies with the operation of the e-IFU website, server management, hosting, or technical support. In such cases, the Company applies necessary protective measures to ensure that the entrusted company processes personal information securely.
7. Cross-Border Transfer
If the servers, cloud services, hosting, or technical support services of the e-IFU website are provided outside the country, personal information may be transferred outside the country.
When personal information is transferred outside the country, the Company applies appropriate protective measures in accordance with applicable personal information protection laws and regulations.
If no cross-border transfer occurs, this section does not apply.
8. Measures for the Protection of Personal Information
The Company implements appropriate technical and administrative protective measures to prevent the loss, theft, leakage, falsification, alteration, or damage of personal information.
The main protective measures are as follows.
Application of HTTPS-based encrypted communication
Restriction of administrator access rights
Allowing access to personal information only to authorized personnel
Management of server and system access records
Regular data backup and recovery management
Access rights management to prevent unauthorized posting, modification, or deletion
Operation of response procedures in the event of security incidents or system failures
9. Use of Cookies and Similar Technologies
The Company may use functional cookies or similar technologies to maintain users' language settings and provide website functions.
Such cookies are used only for the normal operation of the website and to provide user convenience, and are not used for advertising or marketing purposes.
Users may restrict or delete cookie storage through their browser settings. However, if the use of cookies is restricted, some functions may not be provided smoothly.
10. Rights of Data Subjects
Users may exercise the following rights regarding their personal information in accordance with applicable personal information protection laws and regulations.
Request to access personal information
Request to correct personal information
Request to delete personal information
Request to restrict the processing of personal information
Objection to the processing of personal information
Request for information on the status of personal information processing
The Company responds appropriately to legitimate requests in accordance with applicable laws and regulations. However, information that is required to be retained under applicable laws or regulatory requirements may be retained for a certain period.
11. Inquiries Regarding Personal Information
Inquiries regarding the processing of personal information or the exercise of rights may be submitted through the following contact information.
Company Name: Chiyewon Co., Ltd.
Responsible Department: Management Team
Email: manager@chiyewon.com
Telephone: +82 31 568 1809
Address: 196, Donggureung-ro, Guri-si, Gyeonggi-do, Republic of Korea
12. Changes to the Privacy Policy
The Company may revise this Privacy Policy in the event of changes to applicable laws and regulations, website functions, server operating environment, or internal management standards.
The revised Privacy Policy will be posted on the e-IFU website, and users may check the latest version on the website.
Effective Date: YYYY-MM-DD
Revision No.: Rev.0